LEKI products are built to last and come with a lifetime warranty against material and manufacturing defects. We also offer a 10-year spare parts guarantee for most models.

If your product has developed a fault under normal use:

To request a warranty repair:

1. Email [email protected]
2. Include:
   • Your order number or proof of purchase
   • Photos of the fault
   • A short description of what happened

Our team will assess the issue and let you know the next steps.

Important notes:

• The warranty covers defects in materials or workmanship — not wear and tear, accidental damage, or misuse.
• If your pole is outside warranty but repairable, we’ll let you know your options (such as replacement sections or parts).
• For folding poles, some repairs require specialist tools — in the UK, we recommend Lancashire Sports Repairs.

We’re always here to help — just reach out and we’ll guide you through.